Privacy Policy

Introduction

Ninuse (“we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website (the “Website”) and use our services. This Privacy Policy explains how we collect, use, disclose, and store your personal information.

Information We Collect

We collect personal information that you provide to us directly when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us through any form
Leave a comment
Participate in surveys or contests

The types of information we may collect include:

Contact information: Name, email address, postal address, phone number
Account information: Username, password (encrypted)
Billing information: Payment card details (securely handled by a third-party payment processor)
Delivery information: Shipping address
Demographic information: Age, gender (optional)
Technical information: IP address, browser type, operating system, device information, browsing history on our Website (using cookies)

Use of Personal Information

We use your personal information to:

Process your orders and deliver your purchases
Create and manage your account
Send you order confirmations, shipping notifications, and other transactional emails
Respond to your inquiries and provide customer support
Send you marketing communications (with your consent)
Improve our Website and services
Conduct fraud prevention activities

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract: To fulfill the contractual obligations arising from your purchases and account creation.
Legitimate Interests: To operate our business effectively, provide customer support, improve our Website and services, and prevent fraud.
Consent: For marketing communications and other purposes where we have obtained your explicit consent.

Disclosure of Personal Information

We may disclose your personal information to third-party service providers who help us operate our business, such as payment processors, fulfillment centers, and marketing agencies. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your personal information if required by law, such as in response to a court order or subpoena.

Data Retention

We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under the GDPR, you have the following rights:

Right to access: You have the right to request a copy of your personal information.
Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to erasure (right to be forgotten): You have the right to request that we delete your personal information.
Right to restrict processing: You have the right to restrict how we use your personal information.
Right to data portability: You have the right to request that we transfer your personal information to another controller.
Right to object: You have the right to object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us at [email protected] or 2 Hillside Cres, Edinburgh EH7 5DY, United Kingdom.

We use cookies to collect information about your use of our Website. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our Website.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on our Website.

If you have any questions about this Privacy Policy, please contact us at:

Number: +44 7917 782910
Email: [email protected]
Address: 2 Hillside Cres, Edinburgh EH7 5DY, United Kingdom